Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-collision-repair.collision-talk.com (referred to as ‘the Company’, ‘we’, or ‘our’ in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, handling, and protection of information from our users, in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This Privacy Policy covers all aspects of our website, applications, online services, and products offered under the domain https://car-collision-repair.collision-talk.com. Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  1. Using our applications and services as authorized users.
  2. Visiting websites linked to this Privacy Policy.
  3. Receiving communications from us via email, calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  • Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or transactions, if shared with our financial partners.
  • Purchase Information: Items bought from us, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and other data from mobile devices used to access our services.
  • Location Data: Geolocation information provided when you use our location-based services.
  • Feedback: Comments, reviews, and responses you share with us about our products or services.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means: user input forms, online interactions, browser automatic collection (like cookies and similar technologies), and third-party service providers who assist in data processing.

Cookies

We use cookies to enhance your experience with our services and to gather analytics about how our website is used. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigation and functionality of our site, ensuring secure access.
  • Preference: Remembering user preferences to customize content.
  • Analytics: Analyzing trends, administration, research, and understanding user interaction.

Users have control over non-essential cookies through our Cookie Manager, where they can manage or opt-out of cookie usage.

Retention and Deletion

The duration for which we retain personal data varies depending on the purpose it was collected for:

  • Data required for providing services is retained as long as necessary to fulfill that purpose.
  • Financial transaction data may be kept for longer periods due to legal requirements and tax regulations.
  • We delete or anonymize data when it is no longer needed for the purposes specified, unless we are required by law to retain it.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure data transmission through encrypted communication channels.
  • Engagement of secure third-party processing partners who adhere to strict data protection protocols.
  • Regular reviews and updates of our security practices.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take prompt action to ensure its deletion.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • The right to access and request copies of your personal data.
  • Right to rectification if your data is inaccurate or incomplete.
  • Right to erasure (also known as the ‘right to be forgotten’).
  • Right to restrict processing under certain circumstances.
  • Right to data portability, allowing you to transfer data from one controller to another.
  • Right to object to and be free from certain types of processing.
  • Right not to be subject to automated decision-making or profiling, unless specific exceptions apply.

To exercise these rights, please reach out to our privacy team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any modifications.

Contact Information

For any queries, requests to unsubscribe, or questions regarding data privacy, please contact us: